Privacy Policy

Last Updated: 1st Dec 2025

This Privacy Policy explains how Gabion Cages & Baskets (gabioncages.com.au) collects, uses, stores, and protects your personal information when you visit our website or interact with our services. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable Australian privacy laws.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Collected when you fill out enquiry forms or contact us:

  • Name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Any details voluntarily provided in your message

1.2 Non-Personal / Technical Information

Automatically collected when you browse the website:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time spent on the site
  • Referring URLs

This information helps us improve website performance and understand user behaviour.

2. How We Use Your Information

We use the information collected for the following purposes:

  1. To respond to your enquiries and provide requested information
  2. To deliver products, quotes, or services you request
  3. To improve our website’s performance, security, and user experience
  4. To manage customer relationships and provide support
  5. To send updates or communication (only when consent is given)
  6. For compliance with legal obligations

We do not sell or rent your information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and tracking technologies to:

  • Enhance browsing experience
  • Analyse site traffic
  • Improve overall functionality

You can disable cookies through your browser settings, however certain features may not function correctly without them.

4. Sharing Your Information

Your personal information may be shared only in the following cases:

  1. Service Providers
    Trusted third-party providers who assist with hosting, analytics, or website support.
  2. Legal Requirements
    When required by law, regulation, or court order.

We ensure that third parties adhere to confidentiality and data protection standards.

5. Data Security

We employ reasonable administrative, technical, and physical safeguards to protect your personal data from:

  • Unauthorised access
  • Misuse
  • Loss
  • Alteration

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only as long as necessary for:

  • Delivering services
  • Meeting legal requirements
  • Resolving disputes
  • Internal record-keeping

Once no longer needed, the information is securely deleted or anonymised.

7. Your Rights

Depending on applicable law, you may request:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your data
  • Restrictions on processing
  • Withdrawal of consent

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices, content, or policies of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The revised version will be posted on this page with the updated date.

10. Contact Us

For questions about this Privacy Policy or how your data is handled, please contact:

Gabion Cages & Baskets

Email: info@gabioncages.com.au
Phone: Brisbane: 07 3171 3835